About Us
CareBest Family Care Solutions is one of Georgia’s most experienced and reputable
personal care agencies.
We are family-owned, family-operated and we have faithfully served over 1800
satisfied client families in the 18-county Greater-Atlanta area since 1987.
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We provide our clients with top-quality, thoroughly-screened, professional
caregiver referrals and care management assistance for:
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- Non-medical Eldercare & Special-Needs Adult Care
- In-Your-Home Child & Infant Care
- Homemaker Service & Household Care
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Our mission is:
”To be the best at helping families obtain the highest-quality caregivers, sitters, nannies and domestic
helpers at the most affordable cost.”
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Our “family” (our agency staff and our registry of 100 professional
caregivers) works hard for you and your loved ones to bring you the
quality care you need:
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- Better Care
- 20 years of agency experience
- 25-point, thorough caregiver screening
- 100 top-quality, professional caregivers
- More Options
- Client directly employs the caregiver
- Client controls scheduling & tasking
- Caregiver pay rates are negotiable
- Lower Costs
- The agency charges less
- The caregiver earns more
- The client pays less
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Why CareBest has the best caregivers:
Our well-established, 20-year professional presence and our reputation
for excellence bring us hundreds of prospective caregivers each year but
only a select few (only 1 out of every 50 who apply) make it through
our strict screening process and onto our elite CareBest registry.
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When we are introduced to a prospective caregiver, we initiate our 25-Point
Caregiver Screening Process. Highlights of the intensive screening process are:
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- Initial & Follow-Up Telephone Interviews
- Personality Assessment
- Qualifications & Experience
- Professional Desires & Areas of Expertise
- Schedule Availability
- On-Site Skills Assessment & Orientation
- Professional Work History
- CPR Qualifications
- TB-Free Test Results
- Social Security Trace Report
- Valid Driver’s License
- Valid Automobile Insurance
- CNA Certification or Home Health Aide Skills Testing
- Letters of Recommendation
- Certificates of Training
- Agency Policy Review Testing
- Background Study
- GBI Criminal Background Search
- 7-Year Driving Record Report
- Social Security Trace
- Reference Collection (4 to 6 “good-to-excellent”
professional and character references on comprehensive CareBest, in-house
reference forms)
- Drug Testing
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When the caregiver has successfully completed our rigorous screening
process, we add the caregiver to our elite caregiver registry and begin
referring the caregiver to our clients who have care needs that match
the caregiver’s capabilities, personality and schedule availability.
We monitor, on an ongoing basis, each of our registered caregiver’s
professional qualifications and encourage them to maintain up-to-date
credentials with our agency at all times.
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We monitor each of our registered caregiver’s job performance via regular
communication with our client families and we accept nothing less than
the best caregiver performance. We work hard to assure that our
client families are completely satisfied with our referred caregiver’s
service and any client complaint (which is rare) is dealt with directly
and deliberately. The bottom line is simply this: any caregiver who does
not satisfy our client family does not satisfy our agency and that caregiver
is subject to potential removal from our registry.
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We believe that our rigorous screening procedures, our ongoing performance
monitoring and the professional judgment we’ve developed from 20 years
of dedicated experience make CareBest the best in the business!
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